Privacy Policy

Effective Date: February 23, 2026 · Last Updated: February 23, 2026

This Privacy Policy describes how Blue Horse Products LLC, dba Brad's Mailboxes ("we," "us," or "our") collects, uses, and protects your personal information when you visit BradsMailboxes.com or book an installation service with us. By using our website, you agree to the practices described in this policy.

01 Information We Collect

We collect information you provide directly to us, as well as certain information automatically when you visit our site. This may include:

Contact information — your name, email address, phone number, and service address when you book an appointment or contact us.

Payment information — billing details collected at the time of payment. We do not store full payment card numbers; these are handled by our secure payment processor.

Communications — messages, emails, or texts you send us, including appointment requests and customer service inquiries.

Usage data — information about how you interact with our website, such as pages visited, time spent, referring URLs, and browser/device type, collected automatically via cookies and similar technologies.

02 How We Use Your Information

We use the information we collect to:

  • Schedule, confirm, and carry out installation appointments at your address.

  • Process payments and send receipts.

  • Communicate with you about your appointment, including reminders and follow-ups.

  • Respond to your questions and provide customer support.

  • Improve our website and services.

  • Comply with legal obligations.

We will not use your information for purposes that are incompatible with those listed above without your consent.

03 How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

Service providers — vendors who assist us in operating our business, such as payment processors, scheduling software, and communication platforms. These parties are contractually obligated to protect your information and use it only to support our services.

Legal requirements — if required by law, regulation, or legal process, or to protect the rights, property, or safety of our company, customers, or others.

Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

04 SMS & Text Messaging

How we handle your mobile information

Blue Horse Products LLC, dba Brad's Mailboxes does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

To opt out of SMS communications at any time, reply STOP to any text message from us. For help, reply HELP or contact us directly using the information below.

05 Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our site. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the site.

We do not use third-party advertising cookies or sell data to ad networks.

06 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to complete your service, resolve disputes, and comply with legal obligations. When your information is no longer needed, we will delete or anonymize it in a secure manner.

07 Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

If you believe your information has been compromised, please contact us immediately.

08 Your Rights & Choices

Depending on where you reside, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information, subject to certain exceptions.

  • Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

09 Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

10 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.